At Solace Handicrafts, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Your Data is Secure
Information We Collect and How We Use Your Information
There are three general categories of information we collect: (1) Information you give to us; (2) Information we automatically collect from your use of the Site or the App; (3) Information we collect from third parties.
We use your information in several different ways. What we do with your information depends on when we collect it and what we collect.
Information you give to us:
Your name and contact details (such as your email address, mailing address, phone number, and password)
Additional profile information (such as date of birth, gender, location, and preferred language)
Your payment information (such as your credit/debit card number, security/CVV code, and expiration date)
Your financing information (such as social security number, date of birth, and income)
Your communications and contact history with us (such as service call recordings, chat and instant messages, or communications with our social media channels)
Other information (such as product reviews, forum posts, survey responses, participation in promotions, and other user-generated content)